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Treatment facility

Private Medical Detox — Beds Available Today

Private rooms, board-certified physicians, 24/7 nursing. Most PPO plans cover the full stay — we verify on the call.

4.9(160 Google Reviews)
Joint Commission Accredited
Joint Commission
Board-Certified Staff
Free Transport — New England
Verify Your Insurance
(413) 338-9960

Free · Confidential · No obligation

Our admissions team is ready to help you take the next step.

You won't be judged

When you call, you'll speak to someone who's been where you are. No lectures, no shame — just help.

Withdrawal is medically supervised

24/7 nursing staff and comfort medications. You won't white-knuckle it.

Most people pay little or nothing

We verify your insurance on the call. No surprise bills.

Completely confidential

Your employer is never notified. HIPAA-protected, always.

The First Conversation

What happens when you call?

You'll talk to someone who's been where you are—not a salesperson reading a script.

1

We listen first

Most of our team is in recovery. We've made that call ourselves. We know how hard it is to pick up the phone—and we know what you actually need to hear.

2

We help you understand your options

Not everyone needs detox. Not everyone needs 30 days. We'll ask about your situation and help you figure out what level of care actually makes sense.

3

We tell you if we're not the right fit

If you need something we don't offer—or somewhere closer to home—we'll point you there. Our job is to help you get help, not fill beds.

4

You decide what happens next

After we walk through everything, you decide. No pressure, no countdown timer. Whether you're ready today or need a week to think—we'll be here.

Specifically for you: Whatever brought you here, we've probably talked to someone in a similar situation.

Not a sales call. A conversation.

Call Now — Talk to a Nurse(413) 338-9960

You are not committing to treatment by calling.

Not sure what to say when you call?

Here's a script that works. You can literally read it:

"Hi, I'm looking into detox options. I don't really know how this works, but I wanted to understand what you offer and see if it might be a fit."

That's it. We take it from there.

I am truly grateful for the fast and responsive staff who got me here within hours of needing help. Staff and counselors were always willing to take suggestions and go with the flow of the ever changing needs of clients. They were amazing.
S
Sarah B.
Verified Patient

What the First 24 Hours Are Actually Like

The first night is what scares people most. Here's exactly what happens.

1

You arrive

We meet you at the door. No waiting room, no clipboard stack. Someone walks you in and shows you your room.

2

Medical evaluation

A nurse checks your vitals, reviews your history, and builds your medication protocol. This takes about an hour.

3

Comfort medications start

If you're in withdrawal, we start managing symptoms immediately. The goal is to get you stable and comfortable.

4

You settle in

Private room, clean bed, hot meal. Your phone is with you. There's nothing you have to do right now.

5

Monitoring through the night

Nursing staff checks on you every few hours. If you need anything — water, medication, someone to talk to — they're there.

6

Morning

You wake up safe. Breakfast is brought to you. The medical team checks in. That's it for day one.

Most people are able to rest and sleep their first night.

"The staff were absolutely amazing in making me feel comfortable through the hardest time of my life. I highly recommend the Retreat of Boston to anyone facing the challenges of addiction."

— Alan T., Google Review

Asking for help isn't weakness.It's taking control.

Many people who come here never imagined they would need help. That's okay. This isn't about who you were — it's about what happens next.

Most people who call us have been thinking about it for weeks. Some for months. There's no right timeline — only yours.

You don't have to be "ready." You just have to be willing to ask a question.

4.9
160 reviews on

They Were Scared Too

Real stories from people who were terrified of what comes next — just like you might be right now.

Outcomes Independently Verified
by Internal QA Program160 patients surveyed
Verified

"I am truly grateful for the fast and responsive staff who got me here within hours of needing help. Staff and counselors were always willing to take suggestions and go with the flow of the ever changing needs of clients. They were amazing."

S
Sarah B.
Verified

"This might be the nicest detox I've ever been to. It truly promotes healing through fantastic clinical groups, while providing a safe space for patients to build camaraderie with others."

S
Sean C.
Verified

"My journey at Retreat of Boston was absolutely incredible. When I got here and when I left was a complete 180. She's a great therapist and helped me with a lot of underlying concerns I had with myself."

R
Reed H.
Verified

"Out of 13 places I have been to over the last 2 years this is by far the best facility. I would definitely recommend the Retreat of Boston to anyone who is struggling with addiction. It is like a home away from home."

C
Crystal W.
Financial Peace of Mind

We Accept Most Major Insurance

Including employer-sponsored plans. Your employer is never notified when you call, or use your benefits.

Blue Cross Blue ShieldAetnaCignaUnited HealthcareHarvard PilgrimTufts Health Plan
Speak to a Nurse — Free Insurance Check

Benefits verified in under 15 minutes. No obligation.

Where You'll Stay

Private rooms, chef-prepared meals, and spaces designed for rest and healing.

Leslie Goncalves

Leslie Goncalves

Director of Nursing

RN, CARN

Your Safety Comes First

We Know Detox Is Scary.
Here's How We Keep You Safe.

Medically supervised. Personally monitored. Available tonight.

Your vitals are checked every 4 hours. Comfort medications are adjusted in real time. Leslie Goncalves—rn, carn—reviews your protocol the same day you arrive.

Everything is built around your substance history, your health conditions, and what your body actually needs. Not a template. When you call, we verify your coverage and help you figure out if this is the right fit.

If it's not? We'll help you find somewhere that is.

Beds available tonight. Confidential assessment — no obligation.

You are not committing to treatment by calling.

Straight Answers

The stuff you actually want to know about cost, timeline, and what to expect.

Admissions available 24/7

You Don't Have to Have It All Figured Out

Most people who call us aren't sure yet. That's okay. Just talk to someone who understands.

Call Now — Talk to a Nurse(413) 338-9960
24/7 Support100% ConfidentialNo Obligation

You are not committing to treatment by calling.

Retreat of Boston

Providing professional, evidence-based addiction treatment in a private setting. Our mission is to help you build a foundation for lifelong recovery.

HIPAA Compliant42 CFR Part 2

Location

14 Chestnut Pl, Ludlow, MA 01056

Contact

(413) 338-9960

Confidential Admissions Line

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